Privacy Policy

Last updated: February 2, 2024

1. Introduction

Yuvinsaai Private Limited ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our import services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact details (email, phone number, address)
  • Company name and GST/IEC registration numbers
  • Product specifications and import requirements
  • Payment and billing information
  • Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website or source

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To process your import requests, provide quotations, and deliver products.
  • Communication: To respond to inquiries, send updates about your shipments, and provide customer support.
  • Business Operations: For customs clearance, documentation, and compliance with Indian import regulations.
  • Marketing: To send newsletters, promotional offers, and industry insights (with your consent).
  • Analytics: To improve our website, services, and user experience.

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Shipping companies, customs brokers, payment processors, and IT service providers.
  • Government Authorities: Indian Customs, DGFT, and other regulatory bodies as required by law.
  • Business Partners: Suppliers and logistics partners involved in fulfilling your orders.

We do NOT sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Import-related documents are retained for a minimum of 5 years as per Indian Customs regulations.

7. Your Rights

You have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications at any time
  • Withdraw consent where we rely on it

To exercise these rights, please contact us at privacy@yuvinsaai.com.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

10. Children's Privacy

Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

Yuvinsaai Private Limited

No. 36, 37, 38, TVS Nagar Extn, Tiruvallur, Korattur

Chennai, Tamil Nadu – 600076

Email: privacy@yuvinsaai.com

Phone: +91 73050 22363

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